Our Policies

Production

Production and delivery take 5-7 workdays after payment confirmation. However, if due to unforeseen circumstances, there is a delay in delivery, customers are notified of such changes.

Delivery

Delivery within Abuja is between N600 – N1,500 depending on the location and N2,500 to other states. International delivery prices vary on kg and country.

Return Policy

Complaints about any purchased product(s) should be made within 48 hours of delivery to enable better customer service experience.
Customers should ensure accurate foot measurement to improve service delivery and satisfaction.
Customers are asked to bear the cost of redelivery for remade footwears.

General Store Policy

Each order is processed after payment is confirmed and we do not accept payment on delivery. In addition, the brand runs an online store but pick-up option is available for those in Abuja.

We have a refund and exchange policy on case to case bases.

Thank you for rocking with us. A reminder to tag us when you rock your #gafasandals for a chance to be featured on our homepage.

Signed,
Management.